Evolution of Critical Incident Response
Presenter: Bob VandePol, MSW
Duration: One Hour
Summary: Presents a review of the evolving nature of Critical Incident Response Services and explores issues of concern and identifying the elements present in evidence-informed best practices.


Best Practices in Critical Incident Response for Banks*
Presenter: Jeff Gorter, MSW
Duration: One Hour
Summary: Understanding the corporate culture of the financial industry is essential for a successful response. Highlights include unique elements of the bank response and the relationship between Crisis Care Network, EAPs, and the On-Site Specialist.

Return to Productivity after Workplace Tragedy
Presenter: Bob VandePol, MSW
Duration: 45 Minutes
Course Summary: Attendees will gain greater understanding of the direct and indirect costs associated with critical incidents, insight into the individual and organizational impact of trauma, and be able to outline concrete strategies to facilitate resiliency and return-to-work.

Providing Support in the Midst of Financial Crisis*
Presenter: Jeff Gorter, MSW
Duration: One Hour
Summary: By exploring concepts related to leadership, downsizing support, and survivor recovery, this practical webinar will review essential skills necessary to communicate compassion to those impacted by or anxious about the current economic crisis.

Leadership in Times of Crisis
Presenter: Bob VandePol, MSW
Duration: One Hour
Summary: When tragedy strikes a business, all stakeholders immediately look to its leadership for direction. How leaders respond during the first hours of a crisis offers both tremendous opportunity and serious risk for the subsequent outcomes. This webinar will help participants develop and appreciation for the cost of workplace critical incidents, identify organizational and individual employee recovery issues, understand the benefits of using the ACT Model for Crisis Leadership when communication in the immediate aftermath of a crisis, and identify ways to incorporate employee internal, natural, and professional resources to support individual and organizational resiliency.

Bearing Bad Tidings: Death Notification
Presenter: Bob VandePol, MSW
Duration: One Hour
Summary: When tragedy strikes the workplace, there is no easy or painless way to inform family members, but it can be done. Whether it is the safety professional or someone else in a leadership role, what happens will have long-term ramifications for the family, the company, and the person carrying the news. This presentation will identify practical do's and don'ts regarding how to prepare yourself emotionally and tactically, reducing risk by controlling the setting, what to say and not to say, and enlisting resources and support.

*Denotes trainings available only to current CCN Specialists. Please inquire about a special request if you would like to take one of these trainings

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