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Hello

Each year, the Holiday seasons triggers within me a time of personal reflective soul-searching…. a time to ask myself the existential questions tied to purpose in life, values, life principles, and “what do I want to be when I grow up?”. I have challenged myself to draft a personal mission statement based upon the answers to those questions. Personally/professionally, I am immensely grateful because my personal mission statement integrates quite seamlessly into the organizational mission of Crisis Care Network. I get to bring myself to work!

 As President of Crisis Care Network I also commit myself to supporting CCN employees in integration of their own personal missions into the mission we pursue organizationally for our customers and those impacted by tragedy. This initiative is driven by belief that thoughtful, intentional integration of the individual employee’s personal mission into the organization’s mission produces a culture supportive of meaningful, motivated, high-quality workdays and careers. I believe this integration is especially true in the stressful, high-impact, high-visibility world of crisis response. Involvement entails more of a sense of calling than a sense of vocation. The delivery of competent compassion involves more of who you are and why you do it than what you do. You can’t fake compassion! In ’08, the CCN Leadership Team implemented an intentional, perpetual plan to maximize this integration activity. We will definitely continue it in ’09. I encourage each of you to dig just a bit deeper to find ways to bring your own unique skills, resources, and passions to the workplace. The important work we do together certainly warrants it, plus….. life is too short and the days are too long. 
Happy Holidays!


Bob VandePol, President


Happy Holidays from CCN!
The holidays are a season for celebration, sharing, and thankfulness. In that spirit, all of the members of the CCN Family want to extend our warmest wishes to you and yours for a happy and healthy New Year! To view our 2008 video greeting click Holiday Cheer!
2008 Year in Review

Crisis Care Network is committed to bringing you the latest and best information on critical incident response services. This committment involves extensive investment of time and energy in presenting to, learning from, and connecting with a variety of stakeholders in crisis response.  As the industry leader, CCN participated in the following activities in’08: 

Presentations:
         Michigan Region 2 Bio-Terrorism Conference
         American Contractors Insurance Group Safety/Claims Management Conference
         American Association of Christian Counselors National Conference
         Ajax Paving Safety Conference
         EAP customer-specific Client Summits (2)
         DuPage County Community Health/Illinois Department of Mental Health
         Employee Assistance Professional Association Learning Series
         Travelers inside
         EAP Customer Client Summit webinars (3)
         EAP customer-specific Critical Incident Response staff trainings (4)
         Convenience Store Petroleum Liability and Risk FORUM
         EAPTechnology Advanced Learning Series audio-conference
         ConSec Business Continuity Conference ‘08
         Accident Fund Client Summit
         CCN Critical Incident Response Webinar Series for both customers and our network Specialists
         EAPA Pre-Conference Symposium
         Employee Assistance Professional Association Annual  Conference
         International Risk Management Institute Construction Risk Conference
         Arch Insurance/CIRCA Risk Management Conference

Publications:
         Contributed to and cited in the Emergency Preparedness chapter of Dr. [read more]

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CCN's Online Best Practices Training

CCN's online, on-demand program, "Best Practices in Critical Incident Response in the Workplace" provides attendees with a no-cost, video-enhanced overview of:

  • The latest research and best practices in critical incident response.
  • The client relationship as it relates to serving employers.
  • What we have learned about resiliency and post traumatic stress disorder.
  • Overview of Psychological First Aid (PFA) guidelines.
  • How to conduct individual, small and large group briefings in the workplace.

This program summarizes the latest recommendations by leaders in the industry and integrates the Psychological First Aid principles published by the National Center for Post Traumatic Stress Disorder and SAMHSA. The training is self-guided and participants can progress through the sections at their own pace. To register for this free course simply send your first and last name to support@crisiscare.com. Access information will be emailed to you within 24 business hours.  

Practice Points Archive

As part of CCN's on-going commitment to advancing the knowledge and resources available to all those interested in critical incident response best practices, we have established the Practice Points Archive. Past editions of Practice Points have dealt with such topics as the Evolution of Psychological First Aid, Resiliency, and Pandemic Preparedness and Response, among others. To view all past editions of Practice Points click here .

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