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Dads, moms,
brothers, sisters, and friends say goodbye to loved ones every day
before going to work. Some of them never return home due to a workplace
homicide. Crisis Care Network responds to these tragedies nearly every
day and has dedicated this issue of PracticePoints to prevention and
response to workplace violence.
Please note:
- The recent
Athena Research Corporation's Summary and Interpretation of the FBI's
Uniform Crime Report, 2005. I found the sections detailing the links
between murder and other felonies and the robbery data specific to
select retail industries particularly interesting.
- The article by long time friend of CCN, Paul Viollis entitled " Workplace Violence Prevention During At-Risk Terminations." Dr. Viollis serves as CEO of Risk Control Strategies (www.riskcontrolstrategies.com)
and is a renowned expert in workplace security, counter terrorism
threat assessment, workplace violence, private client security, police
training, and domestic violence.
- Last month I
spoke at the National Association of Convenience Stores (NACS) annual
conference in Las Vegas and shared the podium with Sean Hader, Director
of Training and Loss Prevention for Southwest GA Oil, Inc. His
presentation summarized the training provided to employees regarding
how to respond during and immediately following robberies. See the
article below for a link to that document.
- Employers often
have questions regarding what actually happens when the critical
incident response Specialist arrives on scene. The Case Study uses
brief video clips to demonstrate a workplace violence scenario and
three responses addressing employer goals.
- Please visit
the Forums section of CrisisCoach to ask questions, share resources,
and state your opinions. We don't have to do this work alone.
Knowledge is power. May we partner in that power to keep the workplace a bit safer.
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Athena Research Corporation's Summary and Interpretation of the
Federal Bureau of Investigation's Uniform Crime Report |
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Click to read the full
report
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Workplace Violence Case Study Videos |
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Following workplace tragedies, organizational and individual recovery
is facilitated when the response positions leadership favorably,
normalizes reactions to the event, and transitions people and
workgroups back to either adaptive functioning or an appropriate
level of care. This video case study demonstrates efforts toward
these objectives. To view the videos click here
videos .
(Attention: the Workplace Violence Incident depicts a re-enactment of
a shooting. View per your own discretion.)
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Workplace Violence Prevention During At-Risk Terminations By Dr. Paul
Viollis |
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An increasing number of companies are offshoring jobs and asking
employees, who are going to be terminated, to train their overseas
replacements. The desire to boost the bottom-line has driven the
decision for companies to begin offshoring and outsourcing their
labor and services. [read more]
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Robbery Security for the Store Level Employee |
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Retail robberies present high-risk situations for employee injury and
death. Click
here
for an outline of the training program used by Sean Hader, Director
of Training and Loss Prevention for Southwest GA Oil, Inc., as
presented at the National Association of Convenience Stores 2006
conference.
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CrisisCoach for Providers |
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Please register at CrisisCoach to review knowledge base resources and
join our critical incident response community. You can participate in
Forums to share opinions and resources or ask questions of critical
incident response experts. Click here to
register.
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Worker's Comp & Disability Conference |
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Crisis Care Network will be attending the Workers'Compensation &
Disability Conference in Las Vegas November 14-16. Objectives include
continued learning regarding behavioral risk management, customer
meetings, and supporting the sales efforts of CCN's insurance
customers. Information regarding the conference can be found at
http://www.wcconference.com/
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International Society for Traumatic Stress Studies 2007 Meeting
CCN's Clinical Director, Dr. Betty Gilmore will be co-presenting at the 22nd annual International Society for Traumatic Stress Studies Annual Meeting on November 7, 2006.
The
symposium, entitled, "Evolution of Evidence Informed Approaches in
Community and Organizational Response Programs" will be presented
at the largest gathering of professionals dedicated to trauma
treatment, education, research and prevention. More than 100 symposia,
workshops, panel discussions, cases and media presentations will be
presented on a wide variety of topics related to traumatic
stress.
Hope to see you there!
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Advancing Best Practices: Critical Incident Response in the Workplace
This is a combined online/onsite course.
Attendees will complete the online section of the course before
attending the 1 day onsite section of the course.
The online section will provide attendees with a
video-enhanced overview of best practices in critical incident response
services. This course summarizes the latest findings in
evidence-informed behavioral medicine as it relates to psychological
first aid, addresses the unique aspects of the provider's role with the
employer client and provides an overview of how to deliver critical
incident response services in the workplace.
The onsite section builds on the best practices
literature reviewed in the online section of the course and provides a
comprehensive overview of how to deliver critical incident response
services in the workplace. The onsite section will cover trends in the
nature and frequency of critical incidents in the workplace, how to
incorporate psychological first aid principles to organizations,
individuals, and workgroups, how to organize response to incidents in
the workplace, exercising culturally competency in the context of
response to mass disasters, and how to promote resiliency and self
care. This course covers:
- The latest research and best practices in critical incident response
- The client relationship as it relates to serving employers
- What we have learned about resiliency and post traumatic stress disorder
- Overview of trends in the occurrence of critical incidents
- Understanding how to serve in a consulting role
- Psychological First Aid principles for organizations, individuals and workgroups
- Organizing response to incidents in the workplace
- Mass disaster and cultural competency
- Promoting resiliency and self care
The course has been
approved for 10 CEUs (3 for the web course and 7 for the on-site
portion) For additional information regarding this training
opportunity and a listing of scheduled training events click
here: CCNTrainings
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